Customer Relationships
- Customer Loyalty and Brand Management byPublication Date: 2019
- Service Excellence: Creating Customer Experiences That Build Relationships byPublication Date: 2016eBook
- Conversation Marketing: How to Be Relevant and Engage Your Customer by Speaking Human byPublication Date: 2018eBook
- The Relationship Engine: Connecting with the People Who Power Your Business byPublication Date: 2016eBook
- Customer Relationship Management (CRM) (Video Duration 3 minutes)Learn how to manage customer relationships with this video from LinkedIn Learning.
- Customer Service: Serving Internal Customers (Video Duration 51 minutes)Companies today recognize that outstanding internal customer service helps employees work more productively and ultimately do a better job serving their external customers.