Group & Team Dynamics
Leading a Group: A Practical and Comprehensive Handbook by
Publication Date: 2016 Sixth EditioneBook
- Teamwork in the Workplace (Video Duration 5 minutes)To be effective, workplace teams must develop strong conflict management and decision making skills. They require members who listen well, cooperate, communicate, and contribute.
- Surviving Team Conflicts (Video Duration 4 minutes)From the Cutting edge communication comedy series, this video shows that "while aggressiveness and intimidating behavior in the workplace is unacceptable, some people don’t even realize that coworkers see their actions that way. In this episode conflict between team members and the difference in how they deal with each other is explored. One employee’s inappropriate behavior is revealed and addressed during a team-building session."