Customer Relationships
Conversation Marketing: How to Be Relevant and Engage Your Customer by Speaking Human by Publication Date: 2018eBook
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Call Number: Fennell STACKS HF5415.32 .C454 2019Publication Date: 2018
The Relationship Engine: Connecting with the People Who Power Your Business by Publication Date: 2016eBook
Service Excellence: Creating Customer Experiences That Build Relationships by Publication Date: 2016eBook
- Customer Relationship Management (CRM) (Video Duration 3 minutes)
Learn how to manage customer relationships with this video from LinkedIn Learning. - Customer Service: Serving Internal Customers (Video Duration 51 minutes)Companies today recognize that outstanding internal customer service helps employees work more productively and ultimately do a better job serving their external customers.