Quality Management
Management of Healthcare Organizations: An Introduction by Publication Date: 2019 Third EditioneBook
Yoder-Wise's Leading and Managing in Canadian Nursing by Call Number: IAHS STACKS RT89 .Y633 2020Publication Date: 2020 Second Edition
Quality Management in Health Care: Principles and Methods by Call Number: IAHS STACKS RA399 .A1 L54 2004Publication Date: 2004
Quality Management in the Imaging Sciences by Call Number: IAHS STACKS RC78.7.D53 .P35 2015Publication Date: 2015
The Healthcare Quality Book: Vision, Strategy, and Tools by Publication Date: 2019 Fourth EditioneBook
Chapter 2 - History and the Quality Landscape
Healthcare Operations Management by Publication Date: 2017 Third EditioneBook
Chapter 2 - History of Performance Improvement
Teamwork in Quality Management
- Wisdom of the AgesSource: Milligan, S. (2014). Wisdom of the Ages. (cover story). HR Magazine, 59(11), 22–27.
You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work by Publication Date: 2017eBook
Human Concepts in Quality Management
- Lewin's Change Management ModelSource: MindTools
Applying Quality Management in Healthcare: A Systems Approach by Publication Date: 2021eBook
Search within text for content on Change Management
- How Can Giving and Receiving Feedback Make You a Better Collaborator? (Video Duration 1 minute)
This animated video transforms the theory into real world situations that can make students better collaborators. - It’s a Two-Way Street: Giving and Receiving Feedback to the UnawareLam, D. L., Sarkany, D. S., Whitman, G. J., & Straus, C. M. (2022). It’s a Two-Way Street: Giving and Receiving Feedback to the Unaware. Current Problems in Diagnostic Radiology, 51(1), 17–20. https://doi.org/10.1067/j.cpradiol.2021.06.004
(McMaster eJournal)
Feedback That Works: How to Build and Deliver Your Message by Publication Date: 2019 Second EditioneBook
Dunn and Haimann's Healthcare Management by Publication Date: 2021 Eleventh EditioneBook
Chapter 25 Leadership- The Healthcare Quality Book: Vision, Strategy, and Tools by Publication Date: 2019 Fourth EditioneBook
Chapter 12 - Creating Alignment: Quality Measures and Leadership
Organizational Planning & Risk Management
Essentials of Healthcare Management by Publication Date: 2019 Second EditioneBook
Chapter 11 - Healthcare Finance and Budgeting
- Essentials of Healthcare Management by Publication Date: 2019 Second EditioneBook
Chapter 13 - Strategic Planning and Marketing