Social Media & Digital Communications
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Crisis Communications in the 24/7 Social Media World by
Call Number: Fennell STACKS HD59.2 .W35 2014Publication Date: 2014 -
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Instructor Brian Honigman explains why making an investment in social media can benefit your business.
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Learn when to move a customer to a private message, how to gracefully handle rude customers, how to cope with character limits, and more.
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This video goes over the ways in which emails, texts or voice messages are composed and conveyed.