Key Resources
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Yoder-Wise's Leading and Managing in Canadian Nursing
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Call Number: IAHS STACKS RT89 .Y633 2020Publication Date: 2020 Second Edition -
Quality Management in the Imaging Sciences
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Call Number: IAHS STACKS RC78.7.D53 .P35 2015Publication Date: 2015
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The Healthcare Quality Book: Vision, Strategy, and Tools
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Publication Date: 2019 Fourth EditioneBook
Chapter 2 - History and the Quality Landscape -
Healthcare Operations Management
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Publication Date: 2017 Third EditioneBook
Chapter 2 - History of Performance Improvement
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Management of Healthcare Organizations: An Introduction
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Publication Date: 2019 Third EditioneBook -
Teamwork in Quality Management
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You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work
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Publication Date: 2017eBook
Human Concepts in Quality Management
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Lewin's Change Management ModelSource: MindTools
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Applying Quality Management in Healthcare
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Publication Date: 2021eBook
Search within text for content on Change Management
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How Can Giving and Receiving Feedback Make You a Better Collaborator? (Video Duration 1 minute)
This animated video transforms the theory into real world situations that can make students better collaborators. -
It’s a Two-Way Street: Giving and Receiving Feedback to the UnawareMcMaster eJournal
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Feedback That Works: How to Build and Deliver Your Message
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Publication Date: 2019 Second EditioneBook -
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Dunn and Haimann's Healthcare Management
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Publication Date: 2021 Eleventh EditioneBook
Chapter 25 Leadership -
The Healthcare Quality Book: Vision, Strategy, and Tools
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Publication Date: 2019 Fourth EditioneBook
Chapter 12 - Creating Alignment: Quality Measures and Leadership
Organizational Planning & Risk Management
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Essentials of Healthcare Management
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Publication Date: 2019 Second EditioneBook
Chapter 11 - Healthcare Finance and Budgeting
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Essentials of Healthcare Management
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Publication Date: 2019 Second EditioneBook
Chapter 13 - Strategic Planning and Marketing