Books & eBooks
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Health Professional and Patient Interaction by
Call Number: IAHS STACKS R727.3 .H33 2019Publication Date: 2018 Ninth Edition -
Communication: Core Interpersonal Skills for Health Professionals by
Call Number: IAHS STACKS R118 .O86 2016Publication Date: 2016 Third Edition -
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Interpersonal Relationships: Professional Communication Skills for Nurses by
Publication Date: 2020McMaster eBook
Online Videos
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Presents strategies for effective communication in the clinical interview. Scenarios with simulated patients show the strategies in action, as well as examples of poor communication.
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In this video, Dr. Buckman illustrates the central technique in addressing emotions - the Empathic response, how to cope with patients who are extremely angry and how to deal with severe depression.
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Illustrates communication skills cases and techniques. Features topics such as: AIDS, Alzheimer's disease, and Hypokalemia.
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This program explores communication with patients. It shows how to establish therapeutic relationships; build empathy, trust, and confidentiality; and interview and assess patients. 2007