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Online Library Services: Tech Help

Got a technical question? The Library supports students who need help with MyCanvas, Office 365, software or any Mohawk learning tool. We are available online via chat, email, or get live help using our virtual drop-in service. For answers to common tech questions, try using one of our Tech Guides.

Chat with Library Staff

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Click on the Live Chat image to start a chat session with Library Tech staff. 

Service Hours
Monday - Thursday: 8am - 8pm
Friday: 8am - 6pm


For answers to your tech questions, email:

Library Virtual Drop-in

Connect now to get answers to your tech and research questions.  Library staff are available via Zoom to demonstrate digital tools and troubleshoot issues using screen sharing. 

Service Hours
Monday - Thursday: 9am - 7pm
Friday: 9am - 5pm

Connect Online Now

Online Tech Appointments

Book an online tech appointment to get help with MyCanvas, Office 365, and other digital tools.

Book an Appointment


Participate in an online workshop or view pre-recorded videos covering MyCanvas, Office 365 and other digital tools.

View the Calendar

Tech Guides Search

Tech FAQs

Find answers to common tech questions on our FAQ page.

Tech FAQs